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Shipping & Returns



Shipping

• Ship to every corner of the world .

• International shipping is handled by International Transport Company, within 1 week time delivery usually.

• Each order will be insured for the full purchase amount, After delivery our customer service will send the tracking number to you.

• Most international shipments are shipped via DHL mainly in retailing, while for wholesaling, Please contact us now, click to join us now!

• All the packages will be mailed inside another box!

After placing orders, please check your e-mail immediately to get order confirmation.

• Friendly Notice: If you do not receive your order within 10 days, contact us at once!

Return Policy

• We are committed to your complete satisfaction. Before enjoying easy exchange & return policy, you must contact us with returning shipping address before sending the items back. And make sure all items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.

• All ordered items are the right items you pick in newmaxshoes90.com. And if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.

• We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.

• All returned merchandise should be sent to the shipping address that we email you.

Exchanges

• • Contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.

• We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. Additionally, We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.

• Friendly Notice: Please carefully select your product and size. If you want to return the goods because of your careless mistake, you have to pay the back and forth freight.

Order Cancellation

• Cancellation of an order must be requested before the order has been dispatched. will incur cancellation fee, which is a 10% of the total order amount. Cause that we process all orders as quickly as possible within 6-8 hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.

Friendly Notice

If you did not receive your 10-digit tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders tracking.

Any questions,please feel free to contact us:aimee.services@hotmail.com

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